PerfectGolfMate Support

Contact Us

📧 Email us directly:

To help us resolve your issue faster, please include:

Your device (e.g. iPhone 15, Galaxy S24)
iOS / Android version and app version
A detailed description of the issue
A screenshot of the error screen (if possible)

Frequently Asked Questions

Q. AI score analysis isn't working properly

Please make sure the scorecard photo is bright and not blurry. Heavy glare or shadows can lower the recognition rate. If the problem persists, please email us with a screenshot.

Q. My Premium subscription isn't being applied

Please fully close and restart the app. If the problem continues, email us with your purchase receipt.

Q. My photo backup isn't uploading

Photo backup is a Premium feature. If you have an active Premium subscription, please check your internet connection and try again.

Q. How do I cancel my subscription?

iOS: Go to [Settings] → [Apple ID] → [Subscriptions] to cancel.
Android: Go to Google Play → [My Subscriptions] to cancel.

Q. I switched devices and my records weren't restored

Please check that you are signed in with the same account. Text data is restored automatically for free users as well. Photo restore is a Premium feature.

Response Time

We typically respond to inquiries within 24–48 hours after review.

Thank you

PerfectGolfMate was made for everyone who loves golf. Your valuable feedback makes the app better.

PerfectGolfMate Support Center