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PerfectCaddy

PerfectCaddy Support Center

Thank you for using PerfectCaddy.
If you run into any issues or have questions while using the app, feel free to contact us anytime.

Contact Us

๐Ÿ“ง Email us:

alslskdwk@hanmail.net

๐Ÿ’ก To help us resolve your issue faster, please include:

  • Your device (e.g. iPhone 15, iPad Air)
  • iOS version
  • App version
  • A detailed description of the issue
  • A screenshot of the error screen (if possible)

Frequently Asked Questions

Q. My Premium subscription isn't being applied

Please fully close and restart the app. If the problem continues, email us with your purchase receipt.

Q. My photo backup isn't uploading

Please check your device's internet connection (Wi-Fi or cellular data) and try again.

Q. How do I cancel my subscription?

You can cancel and manage your subscription directly from your device's [Settings] โ†’ [Apple ID (your name)] โ†’ [Subscriptions] menu.

Delete your account and data

You can request deletion of your PerfectCaddy account and the data stored with it. The app is developed by IHYUNSOFT.

Option 1 · Delete it yourself in the app

Open the app, tap Delete account & data at the bottom of the Settings screen, and confirm. Your account and data are deleted immediately.

Option 2 · Ask us through KakaoTalk

If you have already uninstalled the app or cannot sign in, send us a request through the KakaoTalk chat below. Include the email address of the account, and we will complete the deletion within 7 days of confirming it.

Request deletion on KakaoTalk

What is deleted

  • Account details, including the email address and nickname used to sign in
  • All records you entered in rounds, schedules and the household ledger
  • Photos you uploaded, including your profile photo
  • Game data such as points, inventory and rank

What remains

  • Posts and comments you wrote in the group community remain, because other members share those threads. Please delete them yourself before you delete your account.
  • Your group community profile belongs to your PerfectGolfMate account, so deleting your PerfectCaddy account does not remove it. It is deleted when you delete your PerfectGolfMate account.
  • Records we are required by law to retain are kept for the required period: 5 years for contract and payment records, 3 years for dispute records.

If you want to keep your account and delete only some data

You can delete individual records and photos inside the app. Your account stays as it is.

Response Time

We typically respond to inquiries within 24โ€“48 hours after review.

Thank you

PerfectCaddy was designed for golf caddies and field professionals. Your valuable feedback greatly helps us improve and grow the app.